Privacy Policy

Effective Date: July 21, 2026

Last Updated: July 21, 2026

At Gray Shark BarberShop (“we,” “us,” “our,” or the “Barbershop”), we respect your privacy and are committed to handling responsibly the personal information you provide when using our appointment-booking application or website.

This Privacy Policy explains what information we collect, how we use it, when we may disclose it, and the choices available to you regarding your personal information.

1. Scope of This Policy

This Privacy Policy applies to information collected through:

  • Our appointment-booking application.
  • Our website.
  • Forms used to schedule, modify, or cancel appointments.
  • Communications relating to appointments made through our services.

This Policy does not apply to third-party websites, applications, or services that maintain their own privacy policies.

2. Information We Collect

When you schedule an appointment or use our services, we may collect:

  • First name.
  • Last name.
  • Email address.
  • Phone number.
  • Basic appointment details, such as the selected date, time, service, and barber.

The application does not collect financial information, credit card numbers, Social Security numbers, government identification documents, or sensitive categories of personal information.

3. How We Collect Information

We collect information directly from you when you:

  • Schedule an appointment.
  • Modify or cancel a reservation.
  • Update your contact information.
  • Contact the Barbershop for assistance.
  • Respond to a communication related to your appointment.

We may also automatically collect limited technical information needed to operate, secure, and maintain the application, such as error logs, IP address, browser type, or basic device information.

4. How We Use Your Information

We may use your information to:

  • Create, confirm, and manage appointments.
  • Identify you as a customer.
  • Allow you to modify or cancel a reservation.
  • Send appointment confirmations and reminders by email.
  • Notify you about appointment changes, delays, or cancellations.
  • Communicate with you when necessary to provide the requested service.
  • Prevent fraudulent, abusive, or unauthorized use of the application.
  • Maintain the security and operation of our systems.
  • Comply with legal obligations and resolve disputes.
  • Prepare general internal statistics concerning system use and appointment management.

We will not use your contact information to send promotional or advertising emails unless you have separately agreed to receive those communications.

5. Appointment Confirmations and Reminders

When you make an appointment, you agree to receive emails that are strictly related to that appointment, including:

  • Booking confirmations.
  • Reminders of the scheduled date and time.
  • Notices concerning modifications or cancellations.
  • Information needed to receive the booked service.

These are operational communications and are part of the appointment-booking service. Making an appointment does not automatically subscribe you to promotional communications.

6. Cancellation Policy

Appointments may be canceled or modified up to two (2) hours before the scheduled appointment time, subject to the Barbershop’s availability.

When fewer than two hours remain before an appointment, the system may no longer permit an online cancellation or modification. Late cancellations, missed appointments, or delays may be subject to additional booking and cancellation rules published by the Barbershop.

This section describes an operational condition of the service and does not restrict the privacy rights described in this Policy.

7. How We Disclose Information

We do not sell or rent your personal information.

We also do not share personal information with third parties for advertising based on your activities across different websites or applications.

We may disclose limited information to:

Service Providers

We may use service providers that help us host, maintain, secure, and operate the application. Our technology infrastructure may be hosted using Microsoft Azure.

These providers may process only the information reasonably necessary to perform the contracted services and are subject to applicable privacy and security obligations.

The Barbershop and Authorized Personnel

Appointment information may be accessed by the Barbershop and authorized personnel who need it to manage or provide the requested service.

Legal Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law, a court order, or a valid legal request.
  • Cooperate with competent government authorities.
  • Protect the rights, safety, or property of the Barbershop, our customers, or others.
  • Investigate fraud, security incidents, or misuse of the application.

Business Transactions

If the Barbershop or application is involved in a merger, acquisition, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to applicable legal protections.

8. Sale and Targeted Advertising

We do not sell personal information.

We do not share personal information for cross-context behavioral advertising, and we do not use appointment information to create advertising profiles about our customers.

If these practices change in the future, we will update this Policy and provide any notices and choices required by applicable law before implementing those changes.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Manage appointments and operational booking records.
  • Provide customer support.
  • Maintain application security.
  • Resolve claims or disputes.
  • Comply with legal, accounting, or administrative obligations.

When information is no longer needed, we may delete it, anonymize it, or retain it on a limited basis when permitted or required by law.

10. Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against loss, unauthorized access, alteration, misuse, or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure. We therefore cannot guarantee that information will never be affected by a security incident.

If a data breach requires notification under applicable law, we will take the legally required steps.

11. Cookies and Technical Technologies

The application or website may use cookies or similar technologies that are necessary to:

  • Maintain an active user session.
  • Remember certain preferences.
  • Protect the system against unauthorized activity.
  • Enable the appointment-booking process to function properly.

If we later use analytics, advertising, or other non-essential cookies, we will provide the disclosures and choices required by applicable law.

12. Children’s Privacy

Our services are not directed to children under 13 years of age, and we do not knowingly collect personal information directly from children under 13.

Appointments for children under 13 must be made by a parent or legal guardian using the responsible adult’s contact information.

If we learn that we have collected personal information directly from a child under 13 without the required authorization, we will take reasonable steps to delete it. A parent or guardian who believes that a child has provided information to us may contact us using the information at the end of this Policy.

13. Privacy Rights and Choices

Depending on your state of residence and applicable law, you may have the right to:

  • Confirm whether we process your personal information.
  • Request access to certain information.
  • Correct inaccurate information.
  • Request deletion of personal information.
  • Obtain a copy of certain personal information.
  • Request information about the categories of information collected and disclosed.
  • Exercise a privacy right without receiving discriminatory treatment.

These rights may be subject to legal exceptions. For example, we may retain certain information when necessary to complete a requested service, maintain reasonable records, prevent fraud, protect our rights, or comply with a legal obligation.

To submit a request, contact us using the information in the “Contact Us” section. We may request reasonable information to verify your identity before responding.

You may also use an authorized agent when permitted by applicable law and sufficient proof of authorization is provided.

14. Deletion Requests

You may request deletion of your personal information by using the contact information provided below.

Deleting your information may prevent us from maintaining or managing an active appointment. Before requesting deletion, you should cancel any pending appointment or tell us how you would like it handled.

We may deny or limit a request when retaining the information is necessary or permitted under applicable law.

16. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, practices, or legal requirements.

The revised version will be posted on this page with a new “Last Updated” date. When a change is material, we may provide an additional notice through the application or by other reasonable means.

17. Governing Law

This Policy will be interpreted under applicable United States federal law and the laws of [STATE WHERE THE BARBERSHOP OPERATES], without limiting any mandatory privacy rights available under the laws of the user’s state of residence.

18. Contact Us

To ask a question, request access, correction, or deletion of information, or submit a privacy concern, contact:

GENTLEMEN'S HAIR CUT, LLC

Email: info@graysharkbarbershop.com

Address:
1109 Del Prado Blvd S #7 Cape Coral, FL 33990

Phone: (239) 217-0284

Website: https://graysharkbarbershop.com/